Unplanned downtime is lost productivity; and quite often, lost revenue.<br><br>To reduce recovery time from days to hours, Dell offers an enhanced Mission Critical option with Dell ProSupport.<br><br>Mission Critical is Dell’s most rapid resolution option, allowing customers to choose from 2, 4, or 8-hour onsite parts and/or labour. Dell’s proven and reliable Critical Situation process will get customers back up and running fast.<br><br>7x24x365 2, 4, or 8-hour onsite parts and/or labour;<br>Maintenance;<br>Physical;<br>Parts and labour;<br>Mission Critical Service is Dell's most rapid resolution option. In addition to all of the benefits of ProSupport such as a single point of contact and accountability with access to highly trained experts - 24x7 365 days a year, Mission Critical service provides accelerated onsite parts and labour support by self identifying the incident as a severity issue 1, 2 or 3, receipt of regular status updates to keep you informed every step of the way, an